>> VSI trips and charters are FCFS – First Come ~First Served and subject to availability. In order to ensure your specific requirements are met not only in dates but in vessels, we suggest reserving space as early as possible, since many trips fill 2-3 months in advance. Charter Quote form can be printed out here.

>> Required advance deposits are 50% of the agreed package price which is due at the time of booking. All prices quoted are in US Dollars. Payments shall be accepted in US Dollars only.

>> VSI will make every effort to provide the vessel(s) of your choice. We will reserve the appropriate yacht(s) for your group at the same time as your reservation is confirmed and the deposit received. Should a particular vessel be unavailable at the time of your booking, we will make alternate arrangements to secure a similar vessel from our fleet. Any necessary adjustments in the prevailing rate for the alternate vessel (+/-) will be applied, subject to the client’s acceptance.

>> For immediate confirmation, you may call by telephone @ 1-305-613-2049 and charge the initial deposit to your Visa, MasterCard, or America Express credit card. We also accept company checks, personal checks, cashiers check or money orders via mail. Balances are due in full prior to embarkation on the date of departure.

>> Upon receipt of your deposit, we will forward a receipt a letter of confirmation specifying your trip dates, itinerary, departure times, list of items to bring, visa/passport requirements if necessary, and any additional information needed for your trip.

>> Once your confirmation has been made, you will need to sign an Agreement to Release, Hold Harmless, Indemnify and Defend including the names of the entire charter party. This PDF release form may be downloaded here.

>> Deposits made by clients are non-refundable except as provided herein.
Deposits made by clients and cancelled by them in writing 30 days prior to the embarkation dates according to VSI’s stated policies shall be 100% refundable. In all cases, cancellation dates are computed as of the date of receipt of written notification.

Cancellation by the client in writing 15 days prior to the embarkation dates shall be subject to 50% refund of the initial deposit amount.

Any cancellations by the client in any form for any reason less than 15 days prior to the scheduled embarkation dates are non-refundable.

* VSI may within reason and at its sole discretion defer a portion of the non-refundable deposit to a rescheduling of the trip – see ‘Rescheduling’

All rates are based upon group participation and partial refunds are not available for unused trip arrangements (e.g. sightseeing, etc.), or for less guest participation than scheduled. VSI reserves the right to cancel any trip prior to departure for any reason including but not limited to; lack of participation, or any logistical problems which may impede trip operations.

VSI must normally make substantial payments to its suppliers in advance of the embarkation dates. Should a trip be cancelled due to force majeure (acts of God, war, labor strikes, earthquakes, flooding etc) VSI will promptly refund the portion of the trip costs not advanced to such suppliers and does not make any guarantees except to agree to make every best effort to recover and refund any remaining balance owed to the client.

>> In the unlikely event of a complete ‘no show’ by the responsible client or the group, the initial deposit is non-refundable and the entire remaining balance is due and payable within (5) working days from the date of the scheduled departure.

>> VSI will at all times cooperate to reschedule or modify a trip necessitated by a cancellation for any reason.

In cases, where a client has been subject to any portion of the deposit being non-refundable, VSI will allocate 50% of the retained amount to a future trip, provided such trip is reserved within 60 days of the original departure date, subject to availability. Any additional balance due for the new reservation must be forwarded as per normal.

>> Except in the most extreme circumstances, cloudy or normally rain days are not considered cause for last minute cancellations. The exceptions include; area lightening, or severe storm warnings. Experience has shown that often simple rain in one area does not necessarily mean rain at sea. VSI always verifies the weather for the day of departure and will adjust its itinerary accordingly. Should the client and VSI agree not to embark on a booked trip for any reason, a subsequent postponement ‘rain date’ shall be established and mutually agreed in writing. In no case may the alternate date exceed 30 days from the original departure date.

>> Scheduled departure times are carefully calculated by VSI in advance. Group participants should be apprised to make every effort to be punctual for the departure. We will courteously wait for any group participants who arrive late at the departure location. VSI will always make every effort to complete all scheduled activities, however, in no case shall it be held liable for any disruption to the operational or event plans due to tardiness by group members.